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Health Service and Care Home Solutions

Creative offer reliable and secure solutions for health services and care homes to make communication between doctor and patient as efficient as possible. Creative develop administration systems for GPs to reduce the need of telephone conversation and to ease the process of appointment booking (and the likes).

Administration Systems for GPs



Creative's Health Service administration systems benefit both GPs and patients in various ways. The GP is able to maintain an event calendar which shows his/her patients clearly when s/he will be available. The GP can also securely send messages to his/her patients with the peace of mind that only the intended person(s) will receive the message.

Patients are able to update changes of personal details (such as address or other contact information) and can order repeat prescriptions securely online.
 
 
GP's Online- interactive services (E-appointments, repeat prescriptions, surveys & management)

Referring to the LHB guideline in providing improved services for the GP patients, Creative Solving is offering GP surgeries throughout the UK- an easy to navigate, a web based interactive services, including online appointments, repeat prescriptions, surveys, and management tools as required.

 

We  been involved in delivering IT Solution to NHS (Community Health Council, CHC), and Glyndwr University (NEWI). During our research we have found that some surgeries have not caught up with the IT technology which could improve services for their patients (such as providing online facility for repeat prescription or online and Mobile technology based appointments).

 

Benefits for the surgery

Additional security features include username, password and 6-digit pin number.

  • Improved communication with patients -avoids any confusion (compared to verbal communication over the phone)
  • Improved facilities- attracting more patients for registration
  • Reduced admin tasks- staff can focus on other important work
  • Management tools to get various reports
  • Improved staff relations, stress reduction,better management
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    Benefits for the Patient

    Once logged in, the patient can access the following services:

    • Patients can find your surgery by post code
    • Book Online Appointments
    • Order Repeat Prescriptions
    • Communicate with the surgery (secure short messages)
    • Change Personal Details
    • New Patient Registration
    • Participate in NHS surveys (paperwork reduction)
    Creative Solving Ltd.

    Address: Innovation Centre
                  Regent Street       
                  Wrexham, LL11 1PF, UK.
    Phone: 01978 293526, 0208 1232 946
    Fax: 01978 293532
    skype: creativesolving
     
    For FREE quote or Consultancy please
    contact us or call us. 

     

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