Health Service and Care Homes Solution

Health Service and Care Home Solutions

Creative offer reliable and secure solutions for health services and care homes to make communication between doctor and patient as efficient as possible. Creative develop administration systems for GPs to reduce the need of telephone conversation and to ease the process of appointment booking (and the likes).

Administration Systems for GPs

Creative's Health Service administration systems benefit both GPs and patients in various ways. The GP is able to maintain an event calendar which shows his/her patients clearly when s/he will be available. The GP can also securely send messages to his/her patients with the peace of mind that only the intended person(s) will receive the message.

Patients are able to update changes of personal details (such as address or other contact information) and can order repeat prescriptions securely online.

GP's Online- interactive services (E-appointments, repeat prescriptions, surveys & management)

Referring to the LHB guideline in providing improved services for the GP patients, Creative Solving is offering GP surgeries throughout the UK- an easy to navigate, a web based interactive services, including online appointments, repeat prescriptions, surveys, and management tools as required.

We been involved in delivering IT Solution to NHS (Community Health Council, CHC), and Glyndwr University (NEWI). During our research we have found that some surgeries have not caught up with the IT technology which could improve services for their patients (such as providing online facility for repeat prescription or online and Mobile technology based appointments).

Benefits for the surgery

Additional security features include username, password and 6-digit pin number.

Improved communication with patients -avoids any confusion (compared to verbal communication over the phone)

Improved facilities- attracting more patients for registration

Reduced admin tasks- staff can focus on other important work

Management tools to get various reports

Improved staff relations, stress reduction,better management

Benefits for the Patient

Once logged in, the patient can access the following services: